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How not to handle a people problem October 4, 2011

Posted by solutionsbconsultants in Accountability, human resources, Improving Personnel Performance.
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I spend significant time in Starbucks – love the coffee and the atmosphere. Occasionally, I meet someone who is just off the scale intelligent offering insight and wisdom. Today, wasn’t such a day and I believe you it is significant to speak about. Three folks came in and began a conversation right next to where i was sitting. #1 proceeded to bad mouth a slew of co-workers that he/she had. It appeared that #1 was a manager, quite intelligent in conversation and passionate about his/her work product. I was shocked that #1 spoke so openly about his/her co-workers in a negative manner and in a very public environment. #2 and #3 mostly listened to #1 as he/she droned on and on and on spewing negativity.

The point of this post is to encourage folks to discuss negative and positive issues directly with the person who is the causation of their pain OR not say anything at all and work around or through the problem. I cringed as I listened to #1 thinking why he/she would carry on in such a manner. Perhaps, he/she was unhappy in their career or felt threatened by his/her co-workers. Maybe it was just frustration – I have no way of knowing and I really wanted to ask #1 why? so I could gain some insight.

I hope you will think in advance (just as I will) before opening your mouth and speaking negatively about anyone. Ask yourself, what positive benefit is your conversation going to spark?